Shipping policy
https://digitalrawness.com works effortlessly to make sure your orders reach safely and quickly. Local deliveries are carried by either our own fleet or third-party delivery companies such as UPS, USPS and FedEx who ensure the best service possible.
Shipping Rates and Delivery Estimate
Shipping charges for your order will be calculated and displayed at checkout.
Our company’s shipping rates depend on order weight. For calculating shipping weights, we used the imperial unit system and the weight unit is pounds(lb). Note that all of our prices are listed in USD.
Check out the shipping charges below:
| Rates Name | Delivery time | Conditions | Price |
| Free Ground Shipping | 5-10 Business Days | $50.00 and up | Free |
| Heavy Goods Shipping | 5-7 Business Days | 20.095lb and up | $25.99 |
| Heavy Goods Shipping | 5-7 Business Days | 5.097lb–20.005lb | $18.99 |
| Standard Shipping | 5-7 Business Days | 1.096lb–5.005lb | $9.99 |
| Standard Shipping | 5-7 Business Days | 0.004lb–1.003lb | $6.99 |
Shipment Processing Time
The delivery is available in all regions of the United States.
It usually takes 1- 5 days (Mon - Fri) to process your order and 5-7 working days (Mon - Fri) to deliver the order at your door.
Any order placed after working hours shall be processed the following day. During the public holidays, there may be a delay in order processing and deliveries. Some circumstances may arise out of our control, which leads to deliveries not arriving within the estimated time. If your order is more than 2 business days late based on the above guidelines, please contact us via email DigitalRawness@gmail.com and provide your name, order number, and date of order.
Shipment to P.O. boxes or APO/FPO addresses
Our Website https://digitalrawness.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
To track your order at any time, you'll be able to use your Tracking number provided by the shipping company chosen to provide services. You can also reach out to our customer support team at DigitalRawness@gmail.com to ask questions.
Once shipped, your order will arrive within 3 to 5 business days for the United States. You will receive an email confirmation once your order is shipped. Feel free to email us to check your order status; we're happy to help.
Customs, Duties, and Taxes
My Website https://digitalrawness.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
My Website https://digitalrawness.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Also, we are always available to answer any questions and listen to suggestions, happy to answer regarding our delivery policy. Just contact us by clicking here, or call us at 240 758-9247, or email us at DigitalRawness@gmail.com any time.
We ship from our Business Address: 6710 Oxon Hill Rd, Suite 210, Oxon Hill, MD 20745, United States
Email us: DigitalRawness@gmail.com
Call us: 240 758-9247
Hours: Mon-Fri 10 AM - 5 PM EST
Note: The Return and refund policy is applicable only in the United States. For international orders, the return of the product unless incorrect, damaged, or faulty is not allowed.